There’s irony to be had in the Star Tribune’s front-page story Saturday about Target riling bloggers with its undisclosed practice of rewarding teens for promoting its stores on Facebook: By not crediting the local blogger who broke the story, reporter Jackie Crosby showed the same kind of transparency as Target — that is, very little — while ticking off at least one local blogger in the process.The story about Target using “Rounders” — Facebook users urged to keep quiet about the fact they’re earning points to talk up the big-box retailer — wasn’t really news when Ed Kohler got to it. That is, by the time the Minneapolis blogger learned of the practice, the story was already over a month old, so he says he didn’t put much into his first post.
When he realized “everyone in the Twin Cities missed this story,” he did more digging. By the time the Star Tribune got wind of Target’s practice, Kohler had a pretty good overview, which he shared with reporter Jackie Crosby when she called. He got the impression Crosby wasn’t very web savvy, so he pointed out his sources and suggested she get in touch with 21-year-old University of Georgia senior Rosie Siman, who first revealed that Target advised Facebook members to “keep [their work as Rounders] like a secret,” by either emailing her using her Flickr profile or leaving a comment on her blog.
When the Star Tribune published its story, headlined “Bloggers seeing red over Target’s little secret,” the whole tale was laid out, but with one missing detail. The role of Kohler and his blog The Deets.
On Saturday, he wrote:
Come on, Jackie. You called me about this on Thursday afternoon. We discussed the story, I pointed you to sources where you could find more info, including the email of one of the sources you quote. You told me you’d mention The Deets in the article.
It’s fun to see the story get some more attention, but it comes across as rude to be snubbed like this. Why should I answer the phone when the next time the Star Tribune calls?
It is odd. Given the Strib’s vaunted “local-local” approach to journalism, why not cite Kohler? And given the topic — bloggers irked over Target’s obfuscation about online relationships — why not be upfront about how the story came in? After all, without Kohler’s post, Crosby wouldn’t have had a story at all.
Crosby hasn’t responded yet to my email, but she did leave a comment on Kohler’s blog, blaming print journalism’s limited newshole: “If I’d had one more paragraph I would have shown readers the path it took to come to my attention.”
She continued:
To be fair, I did credit the original source of the flap: The teacher from the University of Georgia. She put it out there. The bloggers, including you, just linked to her work… Reporters talk to people all the time who don’t get quoted every time we write stories. (And, I’m quite sure I didn’t promise that you would be quoted.)
“While I ‘just linked,’ all she did was ‘just rewrote’ a story that was already written with a couple fresh quotes,” Kohler wrote me in an email. “Nothing wrong with that, but it’s nothing different from what I do.”
Should the story of Kohler’s help — above and beyond the call of duty, if you ask me –and Crosby’s failure to credit him spread across the blogosphere, the reporter’s lede might come true.
Only it’ll be Crosby, and not Target, who “is learning the hard way that life in the blogosphere can put you right in the bullseye.”













18 Comments »
Comment posted December 2, 2007 @ 10:41 pm
A little more precision of language, please. It is possible that I missed the latest edition of Journalism Argot for Dummies (you never know what these Arctic winds will blow off the porch). But to me, the characterizations of Ed of The Deets as a “tipster” and one of the “”people … who don’t get quoted every time we write stories” are not accurate. He is, rather, someone who has published a prior version of the story.
The appropriate journalistic behavior, and emerging convention, is that when we write about a story that has already been covered elsewhere, we credit the prior source. If the story had been in a smaller local newspaper, or on a local TV station, the Strib would have – or should have – credited that outlet. That the story first appeared locally on a blog really makes no difference.
It is really not hard to do this. For better or worse, we have passed the point when we could persuade readers that all our stories are exclusive originals; some are, but many are value-added, and it does not diminish our power or authority to acknowledge this. Also, it is also not smart not to do this. Because, as the comments on Ed’s site and this MnMon post illustrate, the blogosphere is watching.
Comment posted December 2, 2007 @ 11:51 pm
Huh? Jeez. Give. Me. A. Break. Bloggers need to get over themselves. They may have their set of rules, but they certainly didn’t invent journalistic ethics, nor do they have any corner on what is considered acceptable journalistic practice. The guidelines of fair and ethical journalism were around long before bloggers came along, and by those wholly appropriate standards, Crosby did nothing wrong or inappropriate. She took an idea that people were talking about — who the hell cares where the idea came from? — and did her own original reporting and wrote a story. It wasn’t a re-write of anything, and I’ll stand on Kohler’s coffee table in my cowboy boots and say that. Reporting the news is about telling readers things that might matter to them. It isn’t about feeding the cult of personality that seems to permeate a lot of blogs.
Comment posted December 3, 2007 @ 2:44 am
Sure You say: “Reporting the news is about telling readers things that might matter to them.”
Do you think that bloggers don’t do the same? Is there a line between what the Star Tribune writes and what MinMon writes or MinnPost writes or CityPages writes or what the Deets writes?
She used a blogger to source a story that she already read through the blogger. If I called the Star Tribune and asked them for sources on a story they already wrote you better be damn sure they’d ask for attribution.
Comment posted December 3, 2007 @ 8:23 am
you should know I do believe the star tribune has done the exact same thing to you at least once. ‘If I remember right, when asked, the reporter said that she would have mentioned interviewing you, but that ended up on the editing floor due to “space issues.”
Comment posted December 3, 2007 @ 8:47 am
The print/online disconnect Space in print sounds like a legitimate enough excuse, I suppose. The problem, then, seems to be that the Strib is still putting print first and writing exclusively for that medium. If there’s a longer version of Crosby’s story out there, why couldn’t they put that online? When the Strib posted her story online, the web editor took the time to add a link — only, instead of linking to sources that could provide readers with context or more information, like Kohler or Rosie Siman, they linked to the ubiquitous Facebook. Weird.
And to Dave Hanners: When you put your cowboy boots and hop onto Ed Kohler’s coffee table, can I liveblog it?
Comment posted December 3, 2007 @ 9:26 am
what’s worse… The bigger problem is that the conclusion of Crosby’s article is unclear at best and wrong at worse:
“She wrote a research paper on the ethics of social marketing tools in a public relations class at the University of Georgia. When her teacher, Kaye Sweetser, heard Siman’s story, she posted it on her blog.
And as happens, one blogger told another. And so on, and so on.”
The first two sentences don’t even belong together in the same paragraph – you can see the footprint of the editor here – the line about the research paper belongs in the paragraph above it (re: Siman’s insistence on transparency) but has been awkwardly moved to the paragraph below to prevent two hanging lines in a row.
This gives the impression that the paper initiated the conversation with Sweester, which is misleading. It also confuses the timeline completely.
Siman was the one to break the story, not Sweester. Siman posted on 10/8 and 10/9 with Sweester posting her write-up on 10/10 – without a link to Siman’s posts. Siman has smartly gone back and placed links to her site in the comments on Sweester’s post.
The Strib has an uneven approach to citation from online soruces which can be forgiven and improved with constructive feedback. Even with editorial cuts Crosby should have insisted the article be run with a link to Siman’s original article at minimum or not at all.
What can’t be forgiven is the sliding editorial standards which confuse the actual story and the misleading headline.
Comment posted December 3, 2007 @ 9:43 am
Timeline confusion So, I had assumed that Crosby has missed Siman’s blog completely since Sweester didn’t link to it in the body of the post…
Nope. On 11/29 (the article went up on 11/30):
jackie crosby said…
Rosie:
Drop me a line. I cover Target for a newspaper in Minneapolis. (And am a former sports editor of the Red and Black…)
Best,
Jackie
November 29, 2007 6:38 PM
(http://rosiesiman.bl...)
—–
On [December 2, 2007, 5:51 pm] Crosby said:
To be fair, I did credit the original source of the flap: The teacher from the University of Georgia. She put it out there. The bloggers, including you, just linked to her work
(http://www.thedeets….)
—–
So, what’s going on here? Crosby knew that Siman self-published and was first to print (unless she’s savvy enough to redate her posts..not sure how works using Blogger) so why does she dissaemble while commenting at the Deets?
Thoughts?
Comment posted December 3, 2007 @ 10:42 am
Unintended Linkitude Paul, I’m sure they didn’t intentionally link to anything within the online version. As I understand it, their CMS auto-links terms ending in “.com” so make sure you tell them you’re with MinnesotaMonitor.com if asked. Look for something on Technology Evangelist about this later this week.
Comment posted December 3, 2007 @ 6:41 pm
Posting on this at Poynter.org Just to add that I’ve put a post on this in the E-media column at the journalism site Poynter.org, linking Kohler’s posts and comments and this MnMon one. (I’m an E-Media contributor.)
Comment posted December 2, 2007 @ 4:41 pm
A little more precision of language, please. It is possible that I missed the latest edition of Journalism Argot for Dummies (you never know what these Arctic winds will blow off the porch). But to me, the characterizations of Ed of The Deets as a “tipster” and one of the “”people … who don't get quoted every time we write stories” are not accurate. He is, rather, someone who has published a prior version of the story.
The appropriate journalistic behavior, and emerging convention, is that when we write about a story that has already been covered elsewhere, we credit the prior source. If the story had been in a smaller local newspaper, or on a local TV station, the Strib would have – or should have – credited that outlet. That the story first appeared locally on a blog really makes no difference.
It is really not hard to do this. For better or worse, we have passed the point when we could persuade readers that all our stories are exclusive originals; some are, but many are value-added, and it does not diminish our power or authority to acknowledge this. Also, it is also not smart not to do this. Because, as the comments on Ed's site and this MnMon post illustrate, the blogosphere is watching.
Comment posted December 2, 2007 @ 5:51 pm
Huh? Jeez. Give. Me. A. Break. Bloggers need to get over themselves. They may have their set of rules, but they certainly didn't invent journalistic ethics, nor do they have any corner on what is considered acceptable journalistic practice. The guidelines of fair and ethical journalism were around long before bloggers came along, and by those wholly appropriate standards, Crosby did nothing wrong or inappropriate. She took an idea that people were talking about — who the hell cares where the idea came from? — and did her own original reporting and wrote a story. It wasn't a re-write of anything, and I'll stand on Kohler's coffee table in my cowboy boots and say that. Reporting the news is about telling readers things that might matter to them. It isn't about feeding the cult of personality that seems to permeate a lot of blogs.
Comment posted December 2, 2007 @ 8:44 pm
Sure You say: “Reporting the news is about telling readers things that might matter to them.”
Do you think that bloggers don't do the same? Is there a line between what the Star Tribune writes and what MinMon writes or MinnPost writes or CityPages writes or what the Deets writes?
She used a blogger to source a story that she already read through the blogger. If I called the Star Tribune and asked them for sources on a story they already wrote you better be damn sure they'd ask for attribution.
Comment posted December 3, 2007 @ 2:23 am
you should know I do believe the star tribune has done the exact same thing to you at least once. 'If I remember right, when asked, the reporter said that she would have mentioned interviewing you, but that ended up on the editing floor due to “space issues.”
Comment posted December 3, 2007 @ 2:47 am
The print/online disconnect Space in print sounds like a legitimate enough excuse, I suppose. The problem, then, seems to be that the Strib is still putting print first and writing exclusively for that medium. If there's a longer version of Crosby's story out there, why couldn't they put that online? When the Strib posted her story online, the web editor took the time to add a link — only, instead of linking to sources that could provide readers with context or more information, like Kohler or Rosie Siman, they linked to the ubiquitous Facebook. Weird.
And to Dave Hanners: When you put your cowboy boots and hop onto Ed Kohler's coffee table, can I liveblog it?
Comment posted December 3, 2007 @ 3:26 am
what's worse… The bigger problem is that the conclusion of Crosby's article is unclear at best and wrong at worse:
“She wrote a research paper on the ethics of social marketing tools in a public relations class at the University of Georgia. When her teacher, Kaye Sweetser, heard Siman's story, she posted it on her blog.
And as happens, one blogger told another. And so on, and so on.”
The first two sentences don't even belong together in the same paragraph – you can see the footprint of the editor here – the line about the research paper belongs in the paragraph above it (re: Siman's insistence on transparency) but has been awkwardly moved to the paragraph below to prevent two hanging lines in a row.
This gives the impression that the paper initiated the conversation with Sweester, which is misleading. It also confuses the timeline completely.
Siman was the one to break the story, not Sweester. Siman posted on 10/8 and 10/9 with Sweester posting her write-up on 10/10 – without a link to Siman's posts. Siman has smartly gone back and placed links to her site in the comments on Sweester's post.
The Strib has an uneven approach to citation from online soruces which can be forgiven and improved with constructive feedback. Even with editorial cuts Crosby should have insisted the article be run with a link to Siman's original article at minimum or not at all.
What can't be forgiven is the sliding editorial standards which confuse the actual story and the misleading headline.
Comment posted December 3, 2007 @ 3:43 am
Timeline confusion So, I had assumed that Crosby has missed Siman's blog completely since Sweester didn't link to it in the body of the post…
Nope. On 11/29 (the article went up on 11/30):
jackie crosby said…
Rosie:
Drop me a line. I cover Target for a newspaper in Minneapolis. (And am a former sports editor of the Red and Black…)
Best,
Jackie
November 29, 2007 6:38 PM
(http://rosiesiman.bl...)
—–
On [December 2, 2007, 5:51 pm] Crosby said:
To be fair, I did credit the original source of the flap: The teacher from the University of Georgia. She put it out there. The bloggers, including you, just linked to her work
(http://www.thedeets….)
—–
So, what's going on here? Crosby knew that Siman self-published and was first to print (unless she's savvy enough to redate her posts..not sure how works using Blogger) so why does she dissaemble while commenting at the Deets?
Thoughts?
Comment posted December 3, 2007 @ 4:42 am
Unintended Linkitude Paul, I'm sure they didn't intentionally link to anything within the online version. As I understand it, their CMS auto-links terms ending in “.com” so make sure you tell them you're with MinnesotaMonitor.com if asked. Look for something on Technology Evangelist about this later this week.
Comment posted December 3, 2007 @ 12:41 pm
Posting on this at Poynter.org Just to add that I've put a post on this in the E-media column at the journalism site Poynter.org, linking Kohler's posts and comments and this MnMon one. (I'm an E-Media contributor.)
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